Refund & Cancellation Policy

Payment Terms

    1. Any payments made to MedCAS in respect of Services are subject to the payment terms of MedCAS as will be notified to You once You initiate the process to become a Subscribed User.
    2. The Fee including GST or electronic versions of document based Study materials, if applicable, will be shown prior to completion of the online payment transaction.
    3. MedCAS hereby notifies You that MedCAS uses third party payment gateway service providers to process payment made by You towards the Service subscription. It is hereby clarified that MedCAS will not be responsible for any payment failures or errors occurring due to technical issues at the bank’s end or issues arising from the third payment gateway and all such issues should be resolved directly between You and the banking or payment gateway partner concerned.
    4. The provision of the online tutorials forming part of the Services are contingent upon MedCAS having received cleared funds from You in respect of the Fee for the relevant Service subscription.